13,710 total
i'm having a great experience or this is a good plate form i just wana request pleae add a diable category for diable peoples like me with proper varification that we can get priority even we're not able for on site jobs . so we looking freelancing or we facing also here too much chalanges please do something for us ...it's a request to Fiver.
Date of experience: January 01, 2025
Fiverr is a great platform to connect with talented freelancers. The site is easy to use, and ordering services is quick and smooth. Reviews and ratings make it simple to choose the right seller. I also appreciate the secure payments and clear communication options.
Date of experience: January 19, 2025
Fiverr adding 65% "service fee" on a tip is outrageous and makes me never want to tip a seller again on Fiverr. This hurts the seller.
Edit: Fiverr replied below and did not say it was mistake thus acknowledging they intentionally added 65% in fees on top of the tip. I am absolutely shocked and horrified. I’ve never seen such unethical payment practices and would be surprised if it is legal.
Date of experience: January 18, 2025
Reply from Fiverr
Hi Oli,
Thank you for your feedback. We value all input as it helps us
improve our service. Our fees are designed to ensure that we
can provide the high level of service and support that our
customers expect. They help us maintain the quality of our
product/service and cover operational costs. All information
regarding fees can be found at this link https://www.fiverr.com/l
egal-portal/legal-terms/payment-terms-of-service and you can also find more information at our Help Center.
We’d be happy to discuss your concerns in more detail. Please feel free to contact us at fvrr.co/help and we’ll do our best to resolve any issues.
Kind regards,
Brenda
It is the first time I use Fiverr. I find the ux less intuitive than most of the apps I use now. The app is quite slow in the communication with my clients. Sometimes I receive notifications but I cannot see what they refer to. Also my clients complained about the fact they didn’t know where to click. The fact that my zoom call is recorded makes me feel unsafe, I prefer to use WhatsApp or other means. Now that I want to promote my business I am selling items for 5 euro and paying 1 by myself and asking my clients 3 I find it a disproportionate amount taking into consideration the service I receive from Fiverr
Date of experience: January 18, 2025
Fiverr has been a game-changer for freelancers like me. The platform is user-friendly, offers great exposure, and connects you with clients globally. The rating and review system builds trust, and features like packages and quick delivery options make it easier to cater to client needs. Highly recommended for anyone looking to start or grow their freelance career!
Date of experience: January 17, 2025
Fiverr is a great platform to gain confidence in your soft skills and professional skills. I am learning a lot of things from here, and it will be making my career as well.
Date of experience: January 19, 2025
Charging a $3.55 service feel in order me to tip is criminal!!! I understand you need to charge fees, but you are double ending the deal charging it on the front end purchase and then treating the tip as a second transaction with separate fees!!!
Date of experience: January 18, 2025
"I genuinely enjoy working on Fiverr as it provides a great platform to showcase my skills and connect with clients from around the world. The interface is user-friendly, and the opportunities are endless. However, I feel that sellers need more robust support when dealing with fraudulent activities and scams. Even when I have sufficient proof of work done and clear communication with buyers, it sometimes feels like sellers are left vulnerable. Ensuring fair protection for both buyers and sellers would make the platform even better. I hope Fiverr continues to improve its policies to provide a safer and more secure environment for everyone."
Date of experience: January 01, 2025
20% fees are ridiculous. There aren’t many platforms where people can offer commissions, so we don’t really have much choice but to compromise. On top of that, we still have to pay taxes, which means half of our income just disappears. They also take fees from the payers which makes it harder and harder to offer fair prices and make a living.
Date of experience: January 17, 2025
Fiverr has been an amazing platform for me as a freelancer! It allows me to connect with businesses and individuals who need my expertise in tax services, VAT registration, business setup, grant and contract opportunities, website design company profile and business plan and much more. The tools provided by Fiverr make it easy to communicate with buyers, manage orders, and deliver professional results efficiently. I’ve had the opportunity to work with incredible clients and help them achieve their goals, and Fiverr has been instrumental in making that possible. Highly recommend Fiverr for both buyers and sellers!
Date of experience: January 19, 2025
My seller delivers a dummy project so I can't have a reason to cancel order. Then 20DAYS LATER!! Deliverers (maybe) the actual project. BUT DOESN'T TELL ME HOW TO LAUNCH AND NAVIGATE IT, and asks for additional charges if I want that "service" too....
He delivered so late that it was past my deadline and the project was basically useless. Customer support? No help at all.
Can't get my money back.
Order #FO82D0A6188C6
Date of experience: January 12, 2025
Reply from Fiverr
Hi there,
Thank you for taking the time to leave a review and share your experience with us.
We’re sorry to hear about the issues with your order, and we’d like to investigate further. We’ve merged your tickets, and ticket #12732255 has been forwarded to our Support Team for review. We greatly appreciate your patience as we work to resolve this matter.
Kind regards,
Brenda
With the new success score system, they completely wrecked my business out of nowhere. Since then, maintaining a steady income on the website or scaling has become impossible. It’s been a terrible experience.
Date of experience: January 16, 2025
Reply from Fiverr
Hi there,
Thanks for taking the time to leave a review. We're sorry to hear about your experience and please rest assured that we'll forward your comments to the relevant team.
When it comes to how it works, the success score metric evaluates each of your Gigs in key areas related to the order process and your relationship with clients, with the history of each Gig examined to determine a score, relative to other freelancers. Ratings, reviews, and feedback is one of many indicators used, not the only thing. The key areas evaluated include client satisfaction, effective communication, conflict-free orders, order cancellations, delivery time, value for money.
To improve the areas with a negative impact, take a look at the tips provided in the article linked below, along with the resources available on your dashboard and by contacting our Support Team. This information provides a deeper understanding of the factors contributing to your success score and how you can evaluate your gig for improvements.
You can find our Help Center article on Success Score here: https://help.fiverr.com/hc/en-us/articles/21965360854673-Success-score
Kind regards,
Brenda
I have been working in this marketplace for a long time and the biggest advantage of this marketplace is that clients themselves contact freelancers for work, which makes it very easy for freelancers like us to get work. And there is no problem with payment. All things considered, Fiverr is the best.
Date of experience: January 16, 2025
after a id verification my ACCOUNT was disabled. I think it was because i was under 18 but i had parent permission so thought i would be good but they disabled my account. I had totally parent permission and it would be fine as it says in the TOS. I tried to reach out to fiverr customer support but they didnt reply. I had a order finished but the fiverr team refunded the money back to the buyer as i finished a order. Very bad service hope they can reach me out.
Date of experience: January 14, 2025
Reply from Fiverr
Hi Barlas,
Thanks for taking time to leave a review.
We're sorry to hear about your account status and we wish to take a look. We've located ticket #12756203 and it has been forwarded to our Support Team. Your patience is appreciated.
Regards,
Brenda
For sellers, Fiverr shuts down sellers' accounts without notice, warning, or even a reply to a CS ticket, and eventually happens to every seller's account. They are only interested in new users who pay their Pro fee. I spent 5 years building my reputation there, I made no mistakes, I followed all TOS, and I sold in 40% of the world. I stayed late, I left my friends, other clients, and platforms, and I chose Fiverr over everything else. You know, I used to sell to my offline clients through Fiverr to grow more and sacrificed around 7K USD spent for their 20% fee (which is higher than any other platform, as if they provide any support... lol). One day without any warning they closed the account for no reason. And I don't know how to feed my children now. When I contacted their CS, I got an initial bot answer telling me that I couldn't open a new seller account :) And when I replied, they left the ticket OPEN and never replied to it, they will not give an explanation at least. very disrespectful. People warned me about their reputation, but I didn't listen. PLEASE LISTEN!! Don't sell there. It is a huge waste. And for buyers, after all that, do you think you can find quality there?
Date of experience: January 14, 2025
Its been a great experience with Fiverr, learned a lot as a freelancer to gain different countries Clients attention. One of the best freelance website.
Date of experience: January 19, 2025
I like the security with which the transactions are handled, as well as the ease with which you can configure the gigs and the profile in general.
I think it is an ideal site for those of us who want to become professionals in the various trades required.
Date of experience: January 16, 2025
I’ve had a fantastic experience with Fiverr! The platform offers a wide range of talented freelancers who provide high-quality services across various categories. The process is seamless, and I’ve always been impressed by the professionalism and skill of the individuals I’ve worked with. Whether I need graphic design, writing, or marketing services, Fiverr consistently delivers. I highly recommend it to anyone looking for reliable and affordable services. Excellent platform overall!
Date of experience: January 19, 2025
I've had an amazing experience on fiverr! The patform is user friendly, I've able to find talented buyers to help his projects and complete it. I want to more grow and take projects from clients.
Date of experience: January 16, 2025
I recently got scammed of three purchases and I was able to get a refund for two of them because I got no product where the freelancer should have sent it but the one I didn’t get a refund on isn’t the guy who scammed me actually send a product it just doesn’t work. I bought a theme for Shopify but the file says that it needs something to get used so I basically got no product. And they say that I am not eligible for a refund.
Date of experience: January 15, 2025
Reply from Fiverr
Hi Mikkel,
Thanks for taking the time to leave a review.
We’re sorry to hear about the issue with your account status and would like to investigate further. We’ve sent you an email via Trust Pilot, so when you have a moment, please share your ticket number or account details (email and username).
Please note that if your account has been disabled, you won’t be able to create a new one.
Kind regards,
Updated review:
Hi Mikkel.
We appreciate you for sharing your email.
We've merged your tickets and #12744056 has been forwarded to our Support Team. Your patience is highly appreciated.
Kind regards,
Brenda
