3,070 total
Loved all the items I received spent a little over a hundred dollars for the free shipping well worth it, would've love to have some stickers included with the company name on it.
Date of experience: July 26, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience! Keep an eye out for some stickers coming your way :)
Fast shipping, nice selection of useful tools although some common items out of stock, Only site I use for reliable equipment.
Date of experience: October 09, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback. If something is out of stock on our website, please give us a call 1 800-473-0577 for assistance! We might have what you need in stock in our NYC Showroom!
They're product and really good. last order was for Gray K spoons and they are a favorite of our. We actually bought in different sizes and styles as we liked them so much. Ordering is straight forward and you know the status as you order and get updated at each stage, Could not ask for more.
Date of experience: November 25, 2023
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
Really good, fast shipping. One of the spoons came with small stain. Not a big deal but worth pointing out
Date of experience: December 16, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we apologize for any inconvenience and will note your spoon. In the future, please give customer service a call so we make that correct for you!
Fast shipping, top quality products, reasonable prices. 5 stars across the board.
Date of experience: November 18, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
Easy to use website with good pricing
Date of experience: December 16, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
The product was exactly as advertised and arrived sooner than expected. Very happy.
Date of experience: November 18, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
Very fast in getting order packed and shipped away, got item much quicker than i expected, which is always nice! Great prices, quality equipment you can trust!
Date of experience: January 07, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
customer Service was very helpful when a wrong item arrived. The correct item of a raviolo mold is great, Easy to use and produces a fantastic end product.
Date of experience: August 19, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
Order contained all items, but one item was missing a part that drastically hindered the potential use of the item.
Date of experience: November 18, 2024
Reply from JB Prince Company
Hi Chef! We greatly apologize for any inconvenience this may have caused. I went ahead and forwarded this to my customer service team who I see has issued a refund as per your request at this time. If there is an issue in the future please give us a call Toll Free: 800-473-0577 of Customerservice@jbprince.com for assistance!
If you’re looking for quality products for your restaurant or catering service, this is the place to go. Their inventory is extensive, and I’ve always been satisfied with my purchases.
Date of experience: September 03, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
My niece is a professional chef and specifically requested these pasta cutters for her birthday. It was easy to order and arrived quickly. The pasta cutters are very attractive!
Date of experience: July 14, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
Very punctual. The package had a lot of 😅😅paper in it!
Date of experience: December 03, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience! We just want to make sure your package arrives safe and sound!
Customer Service was very helpful when a wrong item arrived. The correct item of a raviolo mold is great. Easy to use and produces a fantastic end product.
Date of experience: July 11, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback and apologize for any inconvenience. We strive to give the best customer service and we’re glad to hear you enjoyed your experience!
I’ve had a great experience ordering from this company. The selection is vast, and the items always arrive on time. They’ve become an essential partner for my restaurant business.
Date of experience: September 02, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
Great products received and when I got something I mis-ordered it was easy to return
Date of experience: November 11, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
Your product selection is top-notch! I love finding unique items.
Impressed����!!
Date of experience: November 26, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience! Keep checking back for new items added regularly! Our new Tilit x GK Spoon collab just dropped and some new titanium tools we just got in as well!
My order arrived instantaneous but I made a mistake with my order and I wanted 4 Nogent but only ordeted 3.I would like a paper catalog please.
Date of experience: August 18, 2024
Reply from JB Prince Company
Hi Chef, I will be forwarding your message over to customer service to assist with that! In the future, please feel free to reach us at (800) 473-0577 or at Customerservice@jbprince.com for the most prompt service! Also, we do apologize but no longer offer a paper catalog.
great spoon
waiting to see what comes next
i think they should have better packaging for the collabs
Date of experience: November 20, 2024
Reply from JB Prince Company
Hi Chef, Thank you for your feedback, we’re glad to hear you enjoyed your experience!
The spoon is great! The packaging was an utter failure. I don't understand why you would ship a one piece item that's not fragile in a giant box filled with about 10 feet of brown paper....
A simple bubble mailer would suffice, and to pass that cost of all the wasted materials right on to your customers. The cost of packaging was over twice what the spoon cost me. For what? Too much material that you're just dying to get rid of? You guys can definitely do better.
Date of experience: April 17, 2024
Reply from JB Prince Company
Hi Chef, thank you so much for the constructive criticism of our packing practices. We agree and must do better. Not an excuse but we often try to recycle boxes from inbound shipments. In this case our packing department clearly made a poor and lazy choice to recycle the inappropriate box in relationship to the product. We would like to fully refund your freight and again thank you for letting us know. Reviews like this are ultimately what will make us a better at serving all our customers.
