Simple Telecommunications Ltd Reviews

Hi Margaret,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our service. Providing a friendly, knowledgeable, and personal touch is at the heart of what we do, and it’s incredibly rewarding to know it’s appreciated.

We’re especially glad to hear that your mum is enjoying the landline and feels safe and secure. Supporting vulnerable individuals, including the elderly and sight-impaired, is something we take great pride in, and it’s fantastic to know that we’ve made a difference for your family.

If you ever need assistance or have any questions in the future, we’re just a phone call away, 0330 122 0000. Thanks again for choosing us and for sharing your experience.

All the best
Simple Telecoms

Hi John,

Thank you so much for your kind words and for being a loyal customer of Simple Telecommunications! We're thrilled to hear that your switch to a digital line via the mobile network went smoothly and without any hassle.

Providing a seamless and efficient experience is our top priority, and it's wonderful to know we achieved that for you. If you ever need further assistance or have any questions, please don't hesitate to contact the team on 0330 122 0000 Thank you for choosing us—we truly value your trust and support.

Kind regards
Simple Telecoms

Hi Jan,

Thank you so much for your heartfelt review! We’re thrilled to hear that you had such a positive experience with our company. Providing excellent service and support, especially during challenging times, is at the heart of what we do.

We’re glad Evan was able to assist you with such kindness and professionalism—it’s wonderful to know he made a difference. Your words truly motivate us to continue offering compassionate and reliable service to our customers and their loved ones.

If there’s ever anything else we can help you with, please don’t hesitate to reach out. Wishing you all the best!

Warm regards,
Simple Telecoms

Hi Jacqueline,

Thank you so much for your kind words! We're thrilled to hear that Nicola and Evan provided such exceptional support and kindness.

Our goal is always to go above and beyond for our customers, and it's wonderful to know we delivered on our promise. Your feedback means a lot to us and inspires our entire team to continue providing the best service possible.

If you need any help please just call the team on 0330 122 0000 and they will be there to help

Kind regards
Simple Telecoms

Hi Christe,

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with us.

Knowing our customers by name and making the process seamless are top priorities for us, so it’s wonderful to hear we hit the mark for you. We're delighted the setup was easy and that transferring your home number went smoothly without disruption.

If you ever need any assistance or have questions, don’t hesitate to call the team on reach out. Thanks again for your support 😊0330 122 0000

Hi Irene,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with John.

He's truly dedicated to going above and beyond for our customers, and we're glad he was able to help restore your friend's phone. If you ever need assistance again, don’t hesitate to reach out to the team on 0330 122 0000 we’re always here to help

Kind regards
Simple Telecoms

Hi Tracy,

Thank you so much for your kind words! We're thrilled to hear that your mum is enjoying her new broadband service and staying connected with family.

We strive to make technology simple and accessible for everyone, and it's wonderful to know that the transition was easy and quick for you both. If you need any further assistance, we're always here to help.

Just give the tram a call on 0330 122 0000

Kind regards
Simple Telecoms

Hi Alan,

Thank you for your feedback. We're delighted to hear the transition went smoothly and that you found our team quick to assist when needed.

We’re sorry for the confusion regarding the login process and appreciate your patience while resolving it. We'll work on making instructions clearer to avoid similar issues in the future.

If there's anything else we can do to improve your experience, please don’t hesitate to call the team on 0330 122 0000. Thanks again for choosing us and your business.

Best regards,
Simple Telecoms

Hi Clive,

Thank you so much for sharing your detailed feedback.

We're pleased to hear that you chose Simple Telecommunications to help your mum stay connected and that your initial experience with Louise and our straightforward process met your expectations.

We sincerely apologise for the initial hiccups, including the SIM card issue and the duplicate phone number assignment. While rare, we understand how frustrating this must have been.

We're glad Evan could swiftly resolve the matter and ensure everything was working correctly for your mum.

It’s wonderful to know there have been no further issues, and we’re especially proud that you value our commitment to providing direct, personal support - a principle we take to heart.

Thank you for your understanding and for highlighting both the positives and areas where we can improve. If there’s ever anything else we can do to assist, please don’t hesitate to the team on 0330 122 0000

Warm regards,
Simple Telecoms
Customer Support Team

Hi Mark,

Thank you for your feedback! We're thrilled to hear that everything is working perfectly with your router and that keeping the same number helped simplify things for you.

Yippee ki-yay indeed! 😊 If you need any further assistance, feel free to reach out to the team on 0330 122 0000

Kind regards
Simple Telecoms

Hi Stephen,

Thank you so much for your kind review! We're delighted to hear that the 1Phone is a great fit for your mother-in-law and that you had a smooth experience with our service.

Ensuring our customers receive professional and prompt support is a top priority for us, so it's wonderful to know our team was able to assist you effectively.

We truly appreciate your recommendation and look forward to serving you again in the future!

Kind regards
Simple Telecoms

Hi Sally,

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us.

Helping your Grandmother get set up with a simple and reliable landline was our pleasure, and we’re so glad the process was smooth and straightforward for you.

Our team takes pride in providing clear communication and personalized support—it means the world to us that you appreciated it.
If you or your Grandmother need anything else in the future, don’t hesitate to call the team on 0330122 0000. Thanks again for choosing us!

Kind regards
Simple Telecoms

Hi Rosie,

Thank you for your glowing feedback! We're delighted to hear that you had a positive experience with us.

Providing efficient and friendly service is what we strive for every day, and your kind words truly motivate our team. We look forward to serving you again soon!

All the best

Simple Telecoma

Hi Michael,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your mum has been a loyal customer for many years and that you had such a positive experience with our broadband services.

John and Ewan are truly dedicated to providing exceptional service, and we’re delighted that they were able to make the process simple and straightforward for you. Your kind words mean a lot to our team and motivate us to continue delivering the best experience possible.

If there’s ever anything else we can help with, please don’t hesitate to call the team on 0330 122 0000. We’re always here for you!

Warm regards,
Simple Telecommunications Team

Hi Teresa,

Thank you so much for your wonderful review!

We’re delighted to hear that you were pleased with our service, especially in helping your mother find the right phone and broadband deal.

We understand how important it is to provide attentive, patient support, particularly when assisting elderly and vulnerable individuals, and it’s fantastic to know we met your expectations.

We truly appreciate your recommendation and look forward to being of service whenever you need us again.

Warm regards,
Simple Telecoms

Hi Sue,

Thank you for taking the time to share your experience.

We're glad to hear that getting in touch with us was quick and that you found our team pleasant to work with.

We’re sorry to hear Openreach left you feeling unsupported during the installation.

At Simple Telecoms, we’re always here to help, especially when it comes to navigating technical matters. If you need any further assistance, please don’t hesitate to call the team again on 0330 122 0000 and we’ll do everything we can to ensure your service runs smoothly.

Kind regards
Simple Telecoms

Hi Linda,

Thank you for your review! We're thrilled to hear that your switch to 1Phone service was seamless and that you experienced no loss of service, especially since mobile access is crucial for you.

We're glad our support team could assist you promptly and courteously. We apologise for the hiccup with the duplicate direct debit request but appreciate your understanding and patience as we resolved it.

Your feedback is invaluable, and we're committed to providing you with the best service possible. If you have any further questions or need assistance, please don't hesitate to call the team on 0330 122 0000.

Thank you for your business

Kind regards

Simple Telecoms

Hi Caroline,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service.

Retaining your old landline number is something we know is important to many of our customers, and we’re glad we could make the process smooth and efficient for you.

Your recommendation means a lot to us, and we're always here to help if you need anything in the future!

Warm regards,
Simple Telecoms