Trailfinders Reviews

Booked a holiday to Cape Town in December 2024 with James in the Cork office of Trailfinders. He was exceptionally efficient and helpful in all our dealings with him. Every aspect of the holiday, flights, transfers and car hire went well. Thank you James. Liam and Pat O'Riordan

Date of experience: December 06, 2024

It was truly exemplary service. Got replies to my millions of questions immediately if not sooner. As usual I requested several changes, which were all dealt with very professionally. Addy was an absolute delight to deal with. I have no doubt this will be followed up with hopefully a great review after the holiday.

Date of experience: December 27, 2024

I live in Leeds and tried to book an expensive Cruise with NCL who were turly hopeless, so I tried this local travel agent. This company exceeded my expectations by a MILE. The local company was well worth it. I am currently looking online to book my next holday with them. Totally exceeded my expectations. The mangement team in this compay must be exceptional and on every level. The call centre staff are excellent and well motivated. I have no understadning how they achive this level of customer serive - WOW

Date of experience: December 03, 2024

Claudine Nolan was amazing putting together a great package.
She listened to what we were expecting and gave great suggestions and put together an itinerary that exceeded our expectations.
We are looking forward to our Sri Lanka trip and many more destinations in the future.
Thank you again.

Date of experience: December 27, 2024

Steph was brilliant, detailed professional plans, competitively priced, just want you want.. a travel service with has the knowledge of the areas your looking to book and guides your through with budgets.

Date of experience: December 27, 2024

I recently booked a multi-stop, long-haul flight package for my family, and I couldn't be happier with the service. Sarah at the Belfast office was incredibly knowledgeable, attentive, and made the entire process so easy. I felt confident in her ability to find the perfect itinerary for our needs.

Date of experience: December 20, 2024

Our assigned advisor was helpful, polite and informative. They worked quickly on our request and proposed an itinerary 99% as close a match to what we hoped for.

Date of experience: December 22, 2024

Louise you representative from bath office was so friendly, intelligent and helpful. I have a lot of staff in Belfast and if she lived there I would steal her off you tomorrow �

Date of experience: December 26, 2024

I think we had all the information we needed for our holidays
And the customer service was very good.
So I can't wait for me to enjoy this experience off my holidays
Thank you for give ua a great deals .

Date of experience: December 27, 2024

Our first time using Trailfinders and it wont be the last!
From our initial enquiry through to making our booking it was a pleasure dealing with Nick. He quickly understood our requirements and everything was dealt with very efficiently and professionally.

Date of experience: December 23, 2024

Carla of the Exeter branch made a relatively complicated itinerary simple and nothing was too much trouble. She invested a lot of her time to make sure we had exactly what we wanted re timings/hotels/flights/budget etc. She was so patient & understanding and kept on it from end of November to mid Dec 2024.
Plus she had great nails

Date of experience: November 28, 2024

From the moment I stepped inside Trailfinders Kensington High Street branch, l was greeted and treated with respect,kindness and the most knowledgeable staff (as usual over the years). Today Georgia Heath was just as remarkable. Thank you again.
Wishing everyone a wonderful Christmas and keep up with the good work 😊��

Date of experience: December 22, 2024

Just returned from a fabulous 26-day Trailfinders Private Tour organised by Claire Pearce of the Winchester Branch. I cannot "thank you" enough for a thoroughly well organised Tour. We absolutely loved India and are using Claire again for a trip to Costa Rica next month. Thank You Claire!

Date of experience: November 11, 2024

Booked a trip to NZ for Nov/Dec this year, with stopovers in Vancouver and San Francisco. A big thank you to Sam Wilding. Everything worked like a dream. Really efficient, great Comms, responsive etc etc. Will 100% use again. �

Date of experience: November 05, 2024

Trip of a lifetime to South America to celebrate our Golden Wedding Anniversary. Trailfinders (Glasgow) listened to what we wanted and prepared an itinerary covering 3 countries (Peru, Brazil & Argentina). Well organised by Trailfinders from start to return. We were met in each country by an accredited guide and driver which was particularly helpful when we were at busy tourist attractions and our official guide took us straight to the front of the queue. Balanced travel plan allowed for down-time to relax.

Date of experience: December 05, 2024

Adam Crane has been extremely helpful and thorough in planning our trip to Japan and Borneo to make sure we have an incredible experience and visit all the places on our wish list. Thank you Adam!

Date of experience: December 24, 2024

This was the first time we have used Trailfinders for travel arrangements. The whole process was excellent from finding the best flights and hotels for us, and probably the most important the price was very good too,

Date of experience: December 24, 2024

Rachel is fantastic. Expert knowledge and incredibly friendly, she helpfully let us know we were planning a trip in hurricane season so we avoided being blown away. This is the second trip we’ve planned with trailfinders and I’d highly recommend.

Date of experience: December 20, 2024

Walked into the Milton Keynes store without an appointment and waited less than 5 mins for the Australia expert to see us. Very knowledgeable staff and extremely helpful. Would highly recommend. 5*+ service.

Date of experience: December 23, 2024

We went on a 10 week trip to New Zealand and Australia and we would highly recommend using Trailfinders. All our flights, accommodation, car and camper van hire were organised through them. It was stress and hassle free trip!
Looking forward to booking future trips through TrailFinders

Date of experience: September 22, 2024