Ultimate Mats Reviews

349  Excellent
TrustScore 5 out of 5

4.9

In the Interior Designer category

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Reviews4.9

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Rated 5 out of 5 stars

Waterhog runner is the ultimate

We ordered a 3 foot by 16 foot smooth backed waterhog diamondcord runner for our downstairs workshop/laundry area which leads directly to our driveway and is the major entryway to our house in the winter months here in New England. First we ordered a sample and chose the Brown Cord because it most closely matched the flooring and tile in this area. We are very pleased with the appearance and feel of this sturdy carpet. We will probably be ordering smaller mats for the hallways in the future. The runner is 2" shorter than what we ordered, but we expected this after reading reviews from other folks online at other sites. Diane was the person I worked with at Ultimate Mats and I found her very helpful. I had to decide whether to order one long runner or two shorter ones. She helped me decide to get the long one and I'm so glad I did. The order went smoothly and arrived quickly. I would recommend this company both for their service and their prices.

Date of experience: August 06, 2014


Rated 5 out of 5 stars

Outstanding Service

This was the first time using Ultimate Mats and our experience was excellent!
Diane the logo consultant responded to my many emails in a timely manner and helped throughout the process. When we asked to add or change something it was done within hours or within a day. She went above and beyond to make sure we were getting the mats we wanted. I would recommend this company to others and would buy from them again in the future.

Date of experience: August 05, 2014


Rated 5 out of 5 stars

Eye Catching Mat!

We love the mat we received from Ultimate Mats! It is eye-catching yet very simple. We were able to upload our own logo. The turn around time is fast and shipping is just as quick. Will do business with this company again. Highly recommend!

Date of experience: July 30, 2014


Rated 5 out of 5 stars

It is an excellent Mat

The color is perfect. The craftsmanship is excellent. It is a good mat and worth the money. We now have three of these mats. All equally as good.

Date of experience: June 23, 2014


Rated 5 out of 5 stars

Keep the "mess" on the mat!

Winter brings it's own kind of mess, specifically salt, cinders, and water. With our mat at the door, it stays put and doesn't track onto hardwoods, tiles, and carpets. No more salty, gritty stains or slick spots. And that's just one season!

AND, it's made in the USA!

Thank you for great service.

Date of experience: May 11, 2014


Rated 5 out of 5 stars

Absolutely phenomenal!

Love, love, love these mats! When you're on your feet 12 plus hours a day on tile and concrete, your feet can sure feel it. These mats take the pressure off your feet, hips and back! You couldn't pay me to give them up. Easy to clean, durable and extremely light weight as well. I highly recommend them to anyone working in a kitchen for any amount of time. Great size option that fit odd places/dimensions and quick shipping turn around. I have them in both of my stores. Love them!

Date of experience: May 06, 2014


Rated 4 out of 5 stars

Very nice product, but very lengthy delivery time

The mat I received exceeded my expectations. The quality was exceptional. The only reason I didn't give 5 stars is because it took almost 3 weeks before the mat arrived. I would buy again, as long as I took into consideration how much lead time it would take for me to order it before I received the mat.

Date of experience: May 06, 2014


Rated 5 out of 5 stars

Great customer service

Ultimate Mats is quick, reliable and has great customer service! As a returning customer, we would strongly recommend their products to anyone!

Date of experience: May 06, 2014


Rated 5 out of 5 stars

Outstanding Customer Service!

All of our questions were answered. Samples of Rug swatches and color combos were sent to us in a timely fashion. The ordering process was easy and the price very competitive. We could not have asked for a better experience and it is our first time ordering logo mats. Tremendous Job!!

Date of experience: May 06, 2014


Rated 5 out of 5 stars

Very good product for price...and quick delivery!

I was very happy with the door mats I purchased for my real estate open houses. The price was fair and the delivery very fast. The sales lady, Diane, I worked with was very nice and accomodating to me.

Date of experience: May 06, 2014


Rated 5 out of 5 stars

Great service and quality product!

We ordered a logo mat for our business to use in our office and at business expos. We were very happy with the mat that we received. Our logo looked perfect, and the colors were great. The service was also fantastic! Our sales representative stayed in constant contact and made sure we received our mat on time and that we were pleased with our item. Great experience!

Date of experience: May 06, 2014


Rated 5 out of 5 stars

Great work!

We love our welcome mat that we ordered for Ultimate Mats. The artwork and colors turned out great and Diane was great to work with!

Date of experience: May 06, 2014


Rated 5 out of 5 stars

Helpfull and knowledgable

when ordering my mat for my new laundromat , i needed a special ordered size, going back and forth with them several times, but they were very helpful and knowledgeable.
thanks again for your time and effort.

Date of experience: May 06, 2014


Rated 5 out of 5 stars

Very good service

I have always worked with Diane Noles, and she is always more than helpful in getting our orders placed and filled in a speedy fashion.

Date of experience: May 06, 2014