Ordering process was smooth! After a mishap in shipping, customer service was so understanding and accommodating to get everything set straight and my lights to me!
UsedLighting.com Reviews 1,429
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4.9
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Great service. Communicated quickly. Delivered quicker than I can get a parcel sent in Australia.
Desk was in A1 condition. Very easy to deal with from way across the globe. Thanks for such a great experience.
I placed an order and needed assistance as we are tax exempt. The exemption was quickly added and the order was placed. When I hasn’t heard about a status and I emailed the company to see how the order had been brokered, they quickly got back to me and kept me up to date along every step.
Service was great, was buying through the community marketplace. Communicated through a UL sales rep, and replies were extremely timely (was getting responses within an hour). When the products arrived, I tested them and didn't have any issues, but I'm confident that if I did they would have been sorted out. Will definitely be buying from UL in the future!
Company details
- #3 of 47 best companies in Lighting Store
- #8 of 170 best companies in Furniture Store
Information provided by various external sources
UsedLighting.com provides a great place to buy and sell professional stage lighting & video equipment. Owned and operated by 4Wall Entertainment, the site features gear from our own tech-certified rental inventory, as well as brokered listings from our members. In business online for over 10 years, UsedLighting.com has a history of customer satisfaction you can trust. With warehouses spread across the US we cater to local clients as well as international customers. UsedLighting.com provides the lighting & video equipment you need at a price you’ll love.
UsedLighting.com - Est. 1999
Written by the company
Contact info
3165 W. Sunset Rd Suite 100, 89118, Las Vegas, United States
- 877-789-8167
- info@usedlighting.com
- www.usedlighting.com
4.9
Excellent
1K reviews
Verified
I ordered two used ADJ wash lights
I ordered two used ADJ wash lights and they arrived in good condition. Thanks!
Date of experience: September 19, 2024
Verified
Great products
Great products, at affordable used prices. Customer service is quick with responses via email and chat
Date of experience: September 25, 2024
Verified
Verified
Wonderful experience with Usedlighting.com
First major purchase from usedlighting.com, product arrived quickly on time. Packaging was very protective of the 2 lights I purchased, both fixtures were in factory settings. Overall great site to purchase from will do again in the future.
Date of experience: September 04, 2024
Reply from UsedLighting.com
Thank you for sharing your experience, Hudson! It's great to know that your order was well-packaged and arrived on time. We look forward to working with you again!
Verified
Fast Shipping on products that were at…
Fast Shipping on products that were at a good price.
Date of experience: August 15, 2024
Verified
I trust Usedligting.com for purchasing used gear.
I trust Usedligting.com. I have purchased serval pieces of lighting gear from Usedligting.com over past few years. My latest purchase was of a used Yamaha 16 audio mixer, and so far I have not had any negative issue with it. It arrived in a very sturdy road case.
Date of experience: August 14, 2024
Verified
Easy to deal with
Easy to deal with, quick delivery, great products.
Date of experience: August 07, 2024
Reply from UsedLighting.com
Thanks for the review, Scott. We're glad you were happy with our service and products. We appreciate your support!
Verified
Verified
Gear was in great shape every purchase
Gear was in great shape every purchase
Date of experience: August 05, 2024
Verified
Good customer service + communication
Easy to browse and check out, and quick communication from account manager in regards to order status. Shipped fast, and was palletized well + all units arrived just as described on the listing.
Date of experience: July 10, 2024
Verified
Item was as described
Item was as described, quick shipping, great price.
Date of experience: June 25, 2024
Reply from UsedLighting.com
It's great to hear that your order arrived quickly and as expected, Theodore. We hope to work with you again!
Verified
Everything went well
Date of experience: June 17, 2024
Verified
I was able to find what I was looking…
I was able to find what I was looking for, now time to put it to work
Date of experience: June 13, 2024
Verified
Great fixtures, good pricing, excellent packing.
I generally have terrible experiences with used gear. One rare exception has been UsedLighting.com. This is my sixth order (I think) and I have never had any issues with any of the fixtures I have purchased. This order was for three Robe Spikies. Great lights with only slight wear and tear and a fraction of the retail price. Note: I stick with "UL Owned" because I trust them to have checked the gear and to pack it well.
Date of experience: June 11, 2024
Reply from UsedLighting.com
Thank you for sharing your experience, Bill! We appreciate the feedback and look forward to continue working with you.
Verified
Great company - Gear and customer service on point
Great company. We are super happy with the gear we bought.
Date of experience: June 11, 2024
Reply from UsedLighting.com
Thanks for the review! We’re happy to hear that you’re satisfied with your order.
Verified
The equipment was in great condition
The equipment was in great condition, the delivery was on time. The questions I had regarding the equipment were answered quickly and accurately.
Date of experience: June 06, 2024
Reply from UsedLighting.com
Thanks for sharing your experience, Chad. We’re glad we were able to help and it’s good to hear your order arrived in great condition and on time!
Verified
Source Four Focus Lenses
Great communication, fast shipment & great price will buy from again!!
Date of experience: June 05, 2024
Verified
Tell Your Friends!
This site is awesome. The gear I purchased was still in great shape, even with some slight signs of use. Customer service was fantastic, and helped out immediately when I realized there was an item missing from my order. I would recommend this site to any industry professional looking for used gear.
Date of experience: May 07, 2024
Verified
Great customer service
They are quick to respond to any inquiries and go out of their way to help with specific equipment questions or transaction accommodations. Used equipment can be a gamble, but the good customer service is always reassuring.
Date of experience: May 16, 2024
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