Yesim Reviews

614  Excellent
TrustScore 4.5 out of 5

4.3

In the Telecommunications Service Provider category

Write a review

Company activitySee all

Reviews4.3

614 total


Sort:


Rated 5 out of 5 stars

Tested in China

Tested in China. Before travel everything was set with "delay activation", but before leaving Europe. Works great! I will use next time.

Date of experience: December 04, 2024


Rated 5 out of 5 stars

I have the unlimited Plan for Algeria

I have the unlimited Plan for Algeria. It has the best network in the country. I received instant support using WhatsApp and all my request had been treated immediately and issues solved in matter of minutes.
Recommend

Date of experience: December 15, 2024

Reply from Yesim

Hello! 😊

Thank you for sharing your experience! We’re happy that the unlimited plan worked perfectly for you in Algeria and that you appreciated the fast support via WhatsApp. Your recommendation means a lot to us! ✨

If you ever have more questions or need help, we’re always here for you. Safe travels and happy browsing! ✈️


Rated 2 out of 5 stars

Too expensive and dident work without my normal sim

The price was too expensive and my telephone company even after i diactivated the use of my normal sim still charged me a big about of money.

Date of experience: December 11, 2024

Reply from Yesim

Hi! Thank you for your feedback!

The plan subscription management option is located on the payment screen. If you accidentally purchased a subscription, please contact our support team, and we will promptly issue a refund. You can do so right in the app on the "Help" screen or via email at: support@yesim.app.

We understand that the prices per MB might feel a bit high, unfortunately, we cannot significantly influence the prices of local communication providers. Still, we appreciate you using our service. Compare prices before your next trip! We are quickly changing for the better! 😊


Rated 5 out of 5 stars

this is the best app i ever had

this is the best app i ever had. very cheap with many bonuses. internet is also perfect , i love it. perfect service team who works 24/7 and very fast. ill definitely will recommending this app to my friends and relatives!!!

Date of experience: December 06, 2024

Reply from Yesim

Hello!

Wow, thank you for such an amazing review! We’re thrilled that you love the app, enjoy the affordable prices, bonuses, and the reliable internet. Your kind words about our 24/7 support team mean a lot to us. 💖

We truly appreciate your recommendation to friends and family—it’s the best compliment we could receive! If you ever need anything, we’re always here for you.

Happy travels and smooth connections!


Rated 5 out of 5 stars

A great app for seafarer!

A really great app for a seafarer like me. Especially the unlimited option and able to use the hotspot. The customer service responds quickly and helpfully.

Date of experience: December 13, 2024

Reply from Yesim

Hello! 😊

Thank you for your wonderful feedback! Your kind words about our customer service mean a lot to us!

If you ever need assistance or have suggestions, we’re always here to help. Wishing you smooth connections and calm seas! 🌊✨


Rated 5 out of 5 stars

Pay when use.

Best choice for those who don't like data packs. "Pay as you go" in world-wide roaming. But still have options to buy data bundle when required. That is really convenient to switch off flight mode in airport and to be online in a minute without any activation procedures and searching for WiFi to buy bundle if you forgot to do it in advance. Pleasant bonuses for top-up and very fast support.

Date of experience: November 28, 2024

Reply from Yesim

Thank you for your amazing feedback! 🌍 We're so glad you enjoy the flexibility of our "pay as you go" system—it’s perfect for hassle-free global roaming. Being able to connect instantly after landing without hunting for WiFi truly makes traveling smoother! ✈️

We’re also happy to hear you appreciate the bonuses and speedy support. Your satisfaction inspires us to keep improving. Wishing you seamless connections on all your adventures!


Rated 5 out of 5 stars

it worked perfectly

it worked perfectly. just as intended. the customer support is top notch, my questions were responded in a timely manner, and the problem was fixed straight away. thanks yesim.

Date of experience: December 05, 2024

Reply from Yesim

Thank you for your kind words! 😊 We’re thrilled everything worked perfectly and that our support team was able to assist you promptly. Your satisfaction means the world to us. Thanks for choosing Yesim! ✨


Rated 5 out of 5 stars

I definitely recommend this app!

I use application in Turkey, where mobile Internet is quite expensive. Yesim offers unlimited at a very reasonable price. For about a week now I have not worried about the GB spent and the data transfer speed. If you have any questions or problems, you can write to the service. They always answer and help you decide. Thanks for the app!

Date of experience: November 22, 2024

Reply from Yesim

Thank you for being a loyal user over the years! We’re thrilled to hear that Yesim is your go-to solution for both everyday connectivity and travel. Your recommendation means a lot to us—here’s to many more seamless experiences together! 🌍✨


Rated 1 out of 5 stars

Unlimited scam package

I used this app in Turkiye and it is a scam. If you are going to buy a package with X GB of internet, it is okay. You can enjoy 5G. If you buy an unlimited package, your internet speed won't exceed 2-3 Mbps. Never buy unlimited packages. It is a scam.

Date of experience: November 24, 2024

Reply from Yesim

We’re sorry to hear about your experience. 😔 Unlimited packages may have speed policies after a certain usage, depending on the local providers. Please reach out to us at: support@yesim.app so we can review your case and provide clarity or assistance. We value your feedback and want to make things right! 🙏


Rated 5 out of 5 stars

Very good service- fast and cheap…

Very good service- fast and cheap internet-access around the world! Must have for travellers. Much better than use wi-fi on hotels.
Real unlimited data. Just buy, repeat instructions and you have internet in any country!
Just use promo LRYC304 for 5€ discount and you’ll got best access to content!

Date of experience: November 09, 2024

Reply from Yesim

Hi there! 😊

Thanks for the glowing review! Fast, cheap, and reliable internet wherever you go—sounds like you’re all set for the perfect travel experience. Totally agree, nothing beats real unlimited data over sketchy hotel Wi-Fi!

Appreciate the promo tip—happy exploring with Yesim! 🧡


Rated 5 out of 5 stars

Excellent application

Excellent application, used in many countries of the world, everything works correctly and is very convenient to use

Date of experience: December 10, 2024

Reply from Yesim

Hello! 😊

Thank you for your fantastic feedback! We’re delighted to hear that the app has worked perfectly for you across many countries and that you find it convenient to use. ✨

If you ever have questions or need assistance, feel free to reach out. Wishing you more amazing travels ahead! ✈️


Rated 5 out of 5 stars

very positive experience

very positive experience. If you travel abroad, use Yesim and you will never be without it again, you will not be able to do without it. Impeccable service and stable connection everywhere, 24/7 assistance. What else could you ask for?

Date of experience: November 13, 2024

Reply from Yesim

Hi there! 😊

Wow, what an awesome review—thank you! We’re so happy to hear Yesim has become your go-to travel buddy. Stable connection, round-the-clock assistance, and no worries? That’s exactly what we’re here for! Once you’ve tried it, there’s really no going back, right?

Here’s to more adventures with Yesim by your side! 🧡


Rated 4 out of 5 stars

It failed for 2 hours in Montenegro.

I was totally impressed with the easy of use and wonderful coverage throughout Balcans, until I was "blinded" for whole two hours in Montenegro, right after the customs. It was useless to restart phone, restart data, Airplane mode. All of a sudden it came back to life out of the blue. When I contacted the assistance to ask for an explanation, they said "Sorry it happened". And that's it. Other than this, I'm a quite happy customer and I totally recommend it.

Date of experience: October 04, 2024

Reply from Yesim

Thank you for sharing your experience! 😊
We’re glad to hear the coverage met your expectations throughout the Balkans, though we apologize for the temporary disruption in Montenegro.

We understand how frustrating that can be, especially when traveling. Your feedback helps us improve, and we’ll pass it on to our support team to ensure better assistance in the future.

Thanks again for recommending us, and safe travels ahead! 🧡


Rated 5 out of 5 stars

Travel with a friendly internet connection

I often travel alone and without an internet connection I would feel lost . Thanks to Yesim I solved all my problems . It was suggested to me by my son and he was right about how good it was .
It works great and I feel safe .
Thank you Yesim ! Great purchase

Date of experience: November 21, 2024

Reply from Yesim

What a heartwarming story—thank you for sharing! 🌟 We're so happy to hear Yesim has become your trusted travel companion, keeping you connected and giving you peace of mind while exploring alone. Big shoutout to your son for the great recommendation! 👏 Knowing we’ve helped make your travels safer and more enjoyable means the world to us. Wishing you endless adventures and seamless connections! 🌍💡


Rated 2 out of 5 stars

Not recomended for central America

Speed is mostly average or below, half of the time not enough for basic browsing or translator. Roaming with my own SIM was way faster.
Coverage is also not satisfying. Most timex when there wax no reception with Yesim I had perfect reception with roaming.

Date of experience: October 10, 2024

Reply from Yesim

Sorry to hear about your experience with the service. 😕

We understand how frustrating it can be when the speed and coverage don’t meet your expectations. While network performance can vary depending on location and local providers, we’re committed to improving and delivering better connectivity. If you’re still facing issues, please reach out to our support team at: support@yesim.app.

They'll be happy to assist and look into possible solutions for you. 📱🌐


Rated 5 out of 5 stars

“Seamless eSIM Experience – Highly Recommended!

Finding a service that makes using eSIMs so easy and hassle-free has been a game changer! During my travels, I no longer have to deal with switching physical SIM cards to stay connected. The app provides a step-by-step setup with a user-friendly interface, making it easy even for someone who isn’t super tech-savvy. Prices are also very competitive and attractive compared to other options in the market. The customer support is outstanding – they answered my questions promptly and were supportive every step of the way. Coverage and connection quality exceeded my expectations. Highly recommended; they provided a fantastic experience!

Date of experience: November 13, 2024

Reply from Yesim

Hello! 😊

Thank you for such an amazing review! We're thrilled to hear how much you enjoyed the ease and convenience of using Yesim for your travels. Making connectivity hassle-free is exactly what we aim for! 🌍

We’re also delighted that you found the setup simple, our prices competitive, and our support team helpful. Your recommendation means the world to us, and we’re so glad we exceeded your expectations.

Happy travels, and thank you for choosing Yesim! 🧡


Rated 1 out of 5 stars

Poor and annoying customer service

The eSIM works ok nothing extraordinary but it is an all different story if you get in touch with the customer service, you explained what the issue and they reply like never read your message to understand what the issue is. My eSIM plan stopped working one hour before it supposed to and chatting with them was just a waste of time. My plan stopped working one hour before and after that my eSIM was locked but for the customer service everything was fine and why should they listen or trust they customer when computer says yes? I will never use them again, they just steal money and make you waste time with useless chat with careless sustainer service.

Date of experience: November 11, 2024

Reply from Yesim

We’re very sorry to hear about your frustrating experience with our service and customer support.

We strive to provide responsive, understanding assistance and regret that we missed the mark here.

If the support doesn’t help, our senior management will sort it out. Could you please share more details one more time via email: complaints@yesim.app?

We're here to help and improve your experience. Thank you for sharing your feedback—it’s invaluable for helping us improve.


Rated 4 out of 5 stars

Worth getting Easy to set up the e sim

Easy to set up the e sim. Easy to use in Mexico, Guatemala and Belize. On occasions I had to trouble shoot to get access, but changing the local carrier fixed the issue. Would highly recommend as it made travel so much easier.

Date of experience: November 02, 2024

Reply from Yesim

Thank you for your feedback! 😊 We're happy to hear the eSIM was easy to set up and kept you connected smoothly across Mexico, Guatemala, and Belize.
Great tip about switching carriers to maintain access! If you need any more help, we’re here.
Happy travels, and thanks for the recommendation! 🧡