647 total
it worked perfectly. just as intended. the customer support is top notch, my questions were responded in a timely manner, and the problem was fixed straight away. thanks yesim.
Date of experience: December 05, 2024
Reply from Yesim
Thank you for your kind words! 😊 We’re thrilled everything worked perfectly and that our support team was able to assist you promptly. Your satisfaction means the world to us. Thanks for choosing Yesim! ✨
Unlimited scam package (confirmation)
I’ve been using it for 5 days with unlimited package. Just few days and it’s a disaster. Do never take unlimited package!
Date of experience: December 27, 2024
Reply from Yesim
Hi,
We’re sorry to hear about your disappointing experience with the unlimited package. This is not the service we strive to provide. Please reach out to our support team at [support@yesim.app] and we’ll look into the issue immediately.
We’re committed to improving your experience and making things right.
Tested in China. Before travel everything was set with "delay activation", but before leaving Europe. Works great! I will use next time.
Date of experience: December 04, 2024
Reply from Yesim
Hi,
We’re happy to hear everything went smoothly on your trip to China! 😊 The delayed activation feature is designed for convenience, and it’s great to know it worked perfectly for you. We’re excited to be your travel companion again in the future - safe travels ahead!
A really great app for a seafarer like me. Especially the unlimited option and able to use the hotspot. The customer service responds quickly and helpfully.
Date of experience: December 13, 2024
Reply from Yesim
Hello! 😊
Thank you for your wonderful feedback! Your kind words about our customer service mean a lot to us!
If you ever need assistance or have suggestions, we’re always here to help. Wishing you smooth connections and calm seas! 🌊✨
very positive experience. If you travel abroad, use Yesim and you will never be without it again, you will not be able to do without it. Impeccable service and stable connection everywhere, 24/7 assistance. What else could you ask for?
Date of experience: November 13, 2024
Reply from Yesim
Hi there! 😊
Wow, what an awesome review—thank you! We’re so happy to hear Yesim has become your go-to travel buddy. Stable connection, round-the-clock assistance, and no worries? That’s exactly what we’re here for! Once you’ve tried it, there’s really no going back, right?
Here’s to more adventures with Yesim by your side! 🧡
Me & my Husband recently both purchased and used yesim for cyprus holiday & Turkey holiday. Worked well in both countries and was really easy to install and use when arrived at both locations. We love that you can purchase & install but then perspone untill needed. We activated our esims just before we set off to the airport. Wottsapp customer services are amazing also! Would always use yesim for all our travels and recommend 10/10 , the company is brilliant!
Date of experience: October 13, 2024
Reply from Yesim
Hi! Thank you so much for your amazing review! 😊 We're happy to hear that Yesim worked perfectly for both your Cyprus and Turkey holidays, and that you found it easy to install and use. It's great that the option to postpone activation until needed was helpful for you! We're also happy our WhatsApp customer service was there for you. We're honored to be your go-to for travels and appreciate the 10/10 recommendation! Safe travels and we're always here if you need us! 🌍✈️
Finding a service that makes using eSIMs so easy and hassle-free has been a game changer! During my travels, I no longer have to deal with switching physical SIM cards to stay connected. The app provides a step-by-step setup with a user-friendly interface, making it easy even for someone who isn’t super tech-savvy. Prices are also very competitive and attractive compared to other options in the market. The customer support is outstanding – they answered my questions promptly and were supportive every step of the way. Coverage and connection quality exceeded my expectations. Highly recommended; they provided a fantastic experience!
Date of experience: November 13, 2024
Reply from Yesim
Hello! 😊
Thank you for such an amazing review! We're thrilled to hear how much you enjoyed the ease and convenience of using Yesim for your travels. Making connectivity hassle-free is exactly what we aim for! 🌍
We’re also delighted that you found the setup simple, our prices competitive, and our support team helpful. Your recommendation means the world to us, and we’re so glad we exceeded your expectations.
Happy travels, and thank you for choosing Yesim! 🧡
I have used the e-sim internet for Turkey and UAE. In both countries the SIM card was working without any complications and the internet speed was excellent.
When I wasn't sure about something I just contacted the customer support and in few minutes someone came to help me with my plan.
Date of experience: October 22, 2024
Reply from Yesim
Thank you for sharing your experience! 😊
We’re delighted to hear that the eSIM worked smoothly in both Turkey and the UAE, with excellent internet speed.
Our support team is always here to help, so it’s great to know they could assist you quickly. Wishing you more hassle-free travels ahead! 🧡
This app has been invaluable to myself as a pilot. My main provider covers a lot of destinations within Europe but the ability to have a global sim for the places where I’m not covered and have to pay through the nose for a “roaming pass” is great. The global sim is great for per MB usage to stay connected, but the ability to activate postponed unlimited plans for my layovers is fab. Can use the global sim to activate my local pass for 24 hours at a time. My main one is Egypt. Good luck finding cheaper data for the odd day here and there. I feel slightly smug when other crew are clinging to hotel WiFi!
Date of experience: July 31, 2024
I often travel alone and without an internet connection I would feel lost . Thanks to Yesim I solved all my problems . It was suggested to me by my son and he was right about how good it was .
It works great and I feel safe .
Thank you Yesim ! Great purchase
Date of experience: November 21, 2024
Reply from Yesim
What a heartwarming story—thank you for sharing! 🌟 We're so happy to hear Yesim has become your trusted travel companion, keeping you connected and giving you peace of mind while exploring alone. Big shoutout to your son for the great recommendation! 👏 Knowing we’ve helped make your travels safer and more enjoyable means the world to us. Wishing you endless adventures and seamless connections! 🌍💡
Very useful app. Using it for last 4-5 years. Had problem in installing eSIM on my new phone. Wrote to the support team. Got very quick answer with help on email and message on WhatsApp Very professional support team and app. Sure will recommend to everyone.
Date of experience: October 14, 2024
Reply from Yesim
Thank you for your kind words! 😊
We’re delighted to hear that you've been using Yesim for 4-5 years and find it so useful. We appreciate your recommendation and look forward to continuing to serve you! 🌍📱🙌
This Yesim app is very helpful and makes your travel comfortable. Internet connection is great and this app could be advised for people who travel occasionally.
Date of experience: November 21, 2024
Reply from Yesim
Thank you for your wonderful feedback! We're delighted to hear that Yesim has made your travels more comfortable and hassle-free. Reliable internet is key while traveling, and we’re glad we could deliver! Perfect for occasional travelers and adventurers alike—thanks for recommending us! ✨
Best eSim out there. I have used Yesim in three different countries now and the speed has been second to none every single time.
Easy to install - no technical knowledge needed. I have never had a problem and it’s been bang on every single time. Would highly recommend Yesim to those travelling around Europe or who don’t need a traditional sim.
Date of experience: August 14, 2024
Reply from Yesim
Hi! Thank you for your fantastic review! 😊 We're thrilled to hear that Yesim has worked flawlessly for you in multiple countries with great speeds and easy installation. Your recommendation means a lot to us!
Have a wonderful day and happy travels!
The price was too expensive and my telephone company even after i diactivated the use of my normal sim still charged me a big about of money.
Date of experience: December 11, 2024
Reply from Yesim
Hi! Thank you for your feedback!
The plan subscription management option is located on the payment screen. If you accidentally purchased a subscription, please contact our support team, and we will promptly issue a refund. You can do so right in the app on the "Help" screen or via email at: support@yesim.app.
We understand that the prices per MB might feel a bit high, unfortunately, we cannot significantly influence the prices of local communication providers. Still, we appreciate you using our service. Compare prices before your next trip! We are quickly changing for the better! 😊
Used a few eSims, but I needed one for Bosnia which a lot of eSim providers did not support, so switched to Yesim!
Downloaded the app, great for tracking usage and activating the SIM, within a minute or being on Bosnia I enabled the SIM and it came alive right away without a hitch for my entire trip.
Would recommend and use again!
Date of experience: August 18, 2024
Reply from Yesim
Hi! Thank you for your awesome review! 😊 We're thrilled that Yesim worked seamlessly for you in Bosnia when other providers didn’t, and that you found the app great for tracking and activation. We appreciate your recommendation and look forward to serving you again!
Have a fantastic day and happy travels!
Very easy to setup the eSIM, works flawlessly, and if there are ever any technical issues (rarely, or user's fault), then the team is very responsive and quick to fix it. Would highly recommend!
Date of experience: October 14, 2024
Reply from Yesim
Thank you for your kind words! 😊
We're glad you found the eSIM setup easy and that it worked smoothly for you. It's great to hear our team could quickly assist whenever needed.
We appreciate your recommendation and hope you continue to enjoy using Yesim! 🌍📱
I was totally impressed with the easy of use and wonderful coverage throughout Balcans, until I was "blinded" for whole two hours in Montenegro, right after the customs. It was useless to restart phone, restart data, Airplane mode. All of a sudden it came back to life out of the blue. When I contacted the assistance to ask for an explanation, they said "Sorry it happened". And that's it. Other than this, I'm a quite happy customer and I totally recommend it.
Date of experience: October 04, 2024
Reply from Yesim
Thank you for sharing your experience! 😊
We’re glad to hear the coverage met your expectations throughout the Balkans, though we apologize for the temporary disruption in Montenegro.
We understand how frustrating that can be, especially when traveling. Your feedback helps us improve, and we’ll pass it on to our support team to ensure better assistance in the future.
Thanks again for recommending us, and safe travels ahead! 🧡
I used this app in Turkiye and it is a scam. If you are going to buy a package with X GB of internet, it is okay. You can enjoy 5G. If you buy an unlimited package, your internet speed won't exceed 2-3 Mbps. Never buy unlimited packages. It is a scam.
Date of experience: November 24, 2024
Reply from Yesim
We’re sorry to hear about your experience. 😔 Unlimited packages may have speed policies after a certain usage, depending on the local providers. Please reach out to us at: support@yesim.app so we can review your case and provide clarity or assistance. We value your feedback and want to make things right! 🙏
Easy to install and very cheap. With international eSIM you can use worldwide without change your plan or buy an another one.
I changed my iPhone and my eSIM was transferred very easily after my request to the customer support. They are very helpful
Date of experience: September 22, 2024
the workes on YESIM all very helpful! They try to help you in much ways to reslove your problem, they try the best and problem is resloved perfect! I really recommend people who want internet for Balkan country, or even Europe etc,, try YESIM👋
Date of experience: September 26, 2024
Reply from Yesim
Thank you for your feedback! 😊
We're so glad to hear that our team was able to help you and resolve your issues effectively. It’s great to know you’d recommend Yesim for those traveling to the Balkans, Europe, and beyond.
We appreciate your support and wish you smooth connections wherever you go! 🌍📱👍
