Name: Payroll Relief
Uploaded: 2017-06-01T14:08:01.000Z
Duration: 2 min 30 s
Description: AccountantsWorld created Payroll Relief for one simple reason: to help accountants like you offer highly profitable payroll services without any compliance headaches.

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Continuous Integration

PHP Frameworks

Product Analytics

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Document Generation

Emissions Management

Visitor Management

Whistleblowing

Enterprise

Accounting

SaaS Spend Management

Travel Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Access Gateways

Cloud Migration

Cloud Storage

Data Center Cooling

Data Warehouse

Database-as-a-Service (DBaaS)

DevOps

Enterprise Service Bus

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

LAN Switches

Migration

Mobile Identity

Network Performance Monitoring

Open-Source Database

Privileged Access Management

Storage as a Service (STaaS)

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Sales

Cloud Infrastructure Entitlement Management

Secure Service Edge (SSE)

Security

Apparel

Banking

Equation Editors

Internet of Medical Things

Medical Office EMR & EHR

Mental Health

Online Ordering

eDiscovery

Vertical-Specific

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### Tax Compliance
User sentiment regarding Payroll Relief's tax compliance capabilities is predominantly negative. Several users have expressed dissatisfaction with the software's handling of tax calculations, reporting, and payments. Issues such as incorrect state tax calculations, lack of customization options, and difficulties in filing electronically for certain states have been highlighted. Additionally, the lack of support for local taxes and challenges in integrating tax liabilities into necessary forms have been major pain points for users. The recurring theme of unreliable tax compliance features has led to frustration and a sense of inefficiency among users relying on Payroll Relief for their payroll needs.

### Payroll Processing
User consensus seems to be that Payroll Relief's payroll processing capabilities receive mixed reviews. While some users appreciate the automation and time-saving aspects of the system in calculating payroll, others have raised concerns about inaccuracies in tax calculations, difficulties in customizing calculations, and challenges in resolving errors promptly. The system's processing time for direct deposit and issues with state withholdings have also been highlighted as areas of improvement. Despite some positive feedback on the system's ease of use and cloud-based features, there is a notable sentiment of frustration among users regarding the support provided and the software's ability to address complex payroll requirements effectively.

### Direct Deposits
Users consistently express frustration with Payroll Relief's direct deposit processing. The delayed processing times, requirement for bank verification, and lack of support for tracing missing direct deposits have left users feeling dissatisfied. Issues with rejected withdrawals due to insufficient funds and unresponsive customer service further compound the negative experiences users have had with the direct deposit feature of Payroll Relief. These challenges have led many users to seek alternative payroll solutions to avoid the stress and uncertainty associated with using Payroll Relief for direct deposits.

### Client Management
User sentiment regarding Payroll Relief's client management capabilities is predominantly negative based on the reviews provided. Clients expressed frustration with issues such as inaccurate tax calculations, lack of responsiveness from customer support, and unexpected changes in software functionality. The software's shortcomings in handling client payroll, tax deductions, and reporting have led to significant challenges for users, impacting their ability to efficiently manage their clients' needs. These experiences have left users feeling dissatisfied and seeking alternative solutions for effective client management.

### Customer Support
The reviews of Payroll Relief consistently highlight the challenges users face with the platform's customer support. Users express frustration with difficulties in reaching customer support, long wait times, and inconsistent assistance. Issues such as unresponsiveness, lack of access to necessary information, and slow resolution times contribute to a general sentiment of dissatisfaction among users. Despite some positive feedback on occasions when customer support was helpful, the overall consensus leans towards a need for improvement in this area.

### Payment Automation
Users have highlighted both positive and negative experiences with Payroll Relief's payment automation features. While some users appreciate the convenience of automatic tax payments and filings, others have faced challenges with late payments, penalties, and unreliable software performance. The inconsistency in customer service and unexpected additional fees have also been points of concern for users. Despite some positive feedback on the system's functionality, there is a clear need for improvement in ensuring smooth and reliable payment automation processes for all users.

### Pricing and Fees
User sentiment regarding Payroll Relief's pricing and fees capabilities is varied. While some users appreciate the affordability and competitive pricing offered by the platform, others express concerns about hidden fees, unreliable tax calculations, and poor customer service. The mixed reviews highlight the importance of thoroughly evaluating the pricing structure and fee transparency before committing to the software. It is evident that pricing and fees play a significant role in users' overall satisfaction with Payroll Relief.

Accurate Payroll Calculation: Many users have praised the software for its perfect and accurate payroll calculation. Multiple reviewers have mentioned that they found the calculations to be precise, reducing human errors and saving time in the process.

User-friendly Interface: The user-friendly interface of the software has garnered positive feedback from several users. Customers have appreciated how easy it is to access and navigate the software, describing it as flexible and packed with many useful features. Some reviewers even suggested further improvements to make it even more useful.

Automated Payroll Processing: The automatic payroll calculation feature has been highly valued by users, who appreciate its ability to streamline and optimize workflow. Numerous customers have highlighted how this automation reduces staff hours and allows them to focus on other important tasks. This feature also helps in improving timing and efficiency in processing payroll for multiple clients, as well as keeping track of each client's individual schedule.

Customer Service Issues: Several users have expressed frustration with the customer service of Payroll Relief and other Accountants World software. They have reported that the company does not inform customers when there are issues, leading to delays in problem resolution. Some reviewers have also described the customer support as lacking knowledge about ongoing issues.

Software Update Problems: A major software update in 2019 has caused ongoing problems for users, and they feel that the company has been slow to fix them and notify users. This has resulted in a negative user experience and impacted their ability to use the software effectively.

Difficulty with Navigation: The system's two vertical navigation bars have been a point of confusion for users. Many would prefer all screens to be accessible from one navigation bar, finding the current setup unintuitive.

Payroll Relief is a user-friendly software that has proven to be a time-saving tool for many of its users. With its easy-to-use interface, anyone can navigate the software and effectively handle large amounts of data for accounting purposes. Users have found Payroll Relief particularly helpful in managing business closures, layoffs, and conflicts related to payroll. It streamlines and manages employee payments, ensuring on-time delivery of paychecks and compliance with regulations. The software's efficient reporting capabilities eliminate the need for manual processing and follow-up tasks. Additionally, Payroll Relief facilitates direct money transfers using various payment methods, making it a valuable tool in computing salaries and resolving disputes. For accounting firms with multiple clients, the software's bulk processing feature comes in handy. Despite some drawbacks related to customer service and functionality, users appreciate the ease of tax computation and improved productivity that Payroll Relief offers. Overall, Payroll Relief has been successful in saving money and reducing the need for additional human resources to manage payroll systems. The ongoing training and support provided by Payroll Relief are also highly appreciated by users. By offering similar services at a reasonable cost, small accounting and payroll firms can compete with larger companies like ADP using this platform.

Payroll Relief is payroll processing software for accountants, from AccountantsWorld headquartered in Hauppauge. Payroll Relief automates actions like direct deposit, tax payment, tax filing, and electronic child support, boasting 100% calculation accuracy, and also supports batch processing of payroll and check printing, to minimize data entry.

First Year Cost

Pay per Paycheck (after first year)

Pay per Payroll

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

Simple: A streamlined set of automatic payroll features and benefits integrations

Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work

Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams

Iris HR Software (formerly Octopus HR, acquired by Iris Software Group April 2016) is an HR suite.

Basic

Payroll Relief

Payroll software is a point solution that focuses on calculating and processing employee pay, generating tax forms, and benefits administration. However, payroll capabilities can also be rolled into larger human resources (HR) management software, ERP software, or accounting and budgeting software.

Likelihood to Recommend

Payroll Management

Pay calculation

Off-cycle/On-Demand payment

Direct deposit files

Salary revision and increment management

Reimbursement management

AccountantsWorld offers Payroll Relief with extensive data entry

Payroll Relief offers extensive review screens for payroll

Payroll Relief offers a comprehensive set of tools to manage your payroll practice, including a dashboard that monitors data for each client.

AccountantsWorld

AccountantsWorld created Payroll Relief for one simple reason: to help accountants like you offer highly profitable payroll services without any compliance headaches.

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Pay calculation provides for computation of employee pay with state and federal deductions.

Support for external payroll vendors

Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

Provide employees access to wages accrued during the pay period before the end of the pay cycle.

Payroll history for each employee

Benefit plan administration

Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

Payroll tracking and auditing

Salary revision is the ability to modify individual employee pay.

Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.

Statutory form management

Generation and management of tax forms (state and federal).

Trello

Dropbox Sign

Intuit Online Payroll (discontinued)

Hiver

Payroll Relief 2021-10-07 10:40:52

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Employee portal

Difficult to integrate

System updates

End user

Employee onboarding

Request time

Tax forms

W 2s

Batch processing

Payroll entry

Easy to customize

Customize the system

Home

Payroll Software

We process payroll for all of our small business payroll clients on the payroll relief platform. The system automates direct deposit and electronic tax payments for our organization.

Payroll entry and approval is simple
The system supports unlimited pay types so it is easy to customize the system for our clients
The system automates the filing of most tax forms and W-2s

The site navigation can be confusing.
The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.

We can process a large number of payrolls with a relatively small staff.
Payroll relief is simple to sell and support.

Payroll Relief

Overview

What is Payroll Relief?