Item: Airtable
Rating: 5
Author: Verified User

Overall Satisfaction with Airtable

Use Cases and Deployment Scope

We specifically got and used Airtable to make various versions of our organizational chart quickly. This is particularly helpful when looking at models for organizational design and effectiveness (and wonderful to avoid the tedious work of doing this in a PowerPoint or other document). Our use case was narrow because it did not look to the tool for project management.

Pros and Cons

Pros

Once our data was loaded, Airtable allowed us to make multiple versions of our organization chart quickly.
Inside of Airtables product, we could switch formats and drag and drop objects quickly.
The software did not require a lot of software to be able to use it, but when needed the help center had sufficient information.

Cons

It was very frustrating that we couldn't easily print our organizational charts, because organization charts were the main reason we adopted the tool. The lack of printer-rich features made us discontinue the use of the product.

Return on Investment

Our ROI was low because we needed to be able to share our organization charts, which required access to Airtable for employees who didn't otherwise have a need for the product. Not being able to print the org charts meant that the value was only accessible in Airtable and not exportable. Based on Airtable's help forum, it is unclear whether printable org charts are on their product roadmap.

Usability

The tool is fairly easy to use but is lacking the key feature of printable/exportable org charts (since this was our company's primary purpose for using the tool).