iSpring Learn has improved our training
July 02, 2024

iSpring Learn has improved our training

Claire Conway | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with iSpring Learn

We use iSpring Learn to train and test our team members on critical parts of our business and their understanding of these concepts. Each member has a user account and logs in on their mobile device (iPad) to access the content. We have about 25 users at any given time and 3 or 4 folks creating content.

Pros

  • Storage of training content via the Knowledge Center
  • Alerting users of new training and quiz content
  • Tracking user scores and progress on trainings and quizzes

Cons

  • The focus on PowerPoint for building decks (we are Mac users!)
  • Customization options (app logo) pricing
  • Hidden deck slides result in a funky completion score, not allowing the user to complete the training since the hidden slide wasn't "seen"
  • From a compliance perspective, we now have a "paper trail" of our team member's training progress
For the most part the product is intuitive and I have not needed a lot of support but the few times I have reached out the response time (via email or chat) has been very fast. I usually hear back the same day on an emailed question and each time they have solved my issue the first time.
Lattice and Trakstar both had a larger focus on employee reviews and 360 reviews which we did not need. Lattice was also priced higher than we were willing to allocate budget for. Lattice in particular seemed very catered to a large corporate organization and we are a small/mid sized business.

Do you think iSpring Learn delivers good value for the price?

Yes

Are you happy with iSpring Learn's feature set?

Yes

Did iSpring Learn live up to sales and marketing promises?

Yes

Did implementation of iSpring Learn go as expected?

Yes

Would you buy iSpring Learn again?

Yes

iSpring Learn has been great for organizing our training content and keeping it all in one place. It's great for a mid sized organization that has content all over the place and needs an easily accessible repository for content. It has also been great for mobile users since most of our team members are accessing the content on iPads.

iSpring Learn Feature Ratings

Learning Management
9.9
Course authoring
9
Course catalog or library
10
Player/Portal
10
Learning content
10
Mobile friendly
10
Progress tracking & certifications
10
Assignments
10
Compliance management
10
Learning administration
10
Learning reporting & analytics
10
Social learning
10
Gamification
10
Single Sign On (SSO) Enabled Learning
10

Comments

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