Item: TalentLMS
Rating: 10
Author: JD Gonzales

Overall Satisfaction with TalentLMS

Use Cases and Deployment Scope

I work on behalf of a utility company. I am responsible for creating content and maintaining an LMS allowing customers and contractors to access various energy-efficiency courses. What was needed was a way for them to access classes on demand and not rely upon in-person instruction. It serves approximately 400 learners.

Pros and Cons

Pros

Customer support via email
User-friendly interface as an admin on the site
Hold free seminars that showcase updates and relevant topics

Cons

Expand branding options for the site
Progress bar when uploading SCROM packages

Return on Investment

Internal staff course completion increased by 24% for non-mandatory classes
Customers on an annual survey, indicated the inclusion of an LMS system over in-person increased their favorable opinion of how we hold classes by 35%

Support Rating

Although I have not had to reach out often, I get responses within 10-24 hours which is critical to my workload. More importantly, the person whom I communicate with has always been able to address my need or question and not pass me on to another representative and thus take more time.

Implementation Rating

I strongly suggest watching the informative TalentLMS tutorials on YouTube before and during implementation. Also, have your brand guidelines handy so that you can set them up right away. And map out your branches so that you can organize your site from the get go.

Key Insights

Do you think TalentLMS delivers good value for the price?

Yes

Are you happy with TalentLMS's feature set?

Yes

Did TalentLMS live up to sales and marketing promises?

Yes

Did implementation of TalentLMS go as expected?

Yes

Would you buy TalentLMS again?

Yes

Other Software Used

Articulate 360, Camtasia, Snagit

Likelihood to Recommend

TalentLMS is user-friendly enough for someone new to LMS management can get a site up and running in a relatively quick manner. It is rather intuitive to operate. My needs have been a rather small scale of 400 learners and TalentLMS more than meets the need to produce a professional-looking and operational website to send customers and staff. The point here is that although I do not know how well it can be up-scaled, it certainly delivers for small to medium organizations to need to get content online.

TalentLMS Feature Ratings

Comments

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