The Marketer's Toolkit 2025

The Marketer's Toolkit identifies five trends that will disrupt existing global marketing practices and offers insights to help turn these disruptive areas into opportunities for growth.
  • As inflation subsides and the global economy enters a new phase, marketers are advised to double down on the 4Ps to find opportunities for growth.
  • A holistic approach to the overall customer experience will help brands reverse plunging customer service satisfaction levels, which currently threaten brand perceptions.
  • Marketers face a challenge in finding a balance between the undeniable importance of social media marketing and the threats it poses to brand safety.
  • AI promises media and marketing extraordinary benefits, but its unprecedented energy demands threaten to scuttle the industry’s sustainability agenda.
  • Marketers may be missing an opportunity to cater to a...

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