The Portal is a web-based platform that facilitates the WCO management & mobilization of experts from a global perspective, putting at its centre the actual expert, who can use the new platform to manage their own expert profile.
The BACUDA project aims at raising awareness and at building capacity in Data Analytics among WCO Members.
Order WCO’s publications and subscriptions to our services
The WCO e-learning offer to upskill Customs professionals as well as private sector and academia.
The Customs Enforcement Network
Help users in navigating through the WCO DM classes, data elements, and information models in interactive mode
WCO Information & Intelligence Centre
An application exploiting open source information
Reform, Modernization, Monitoring Activities and Projects, Single Window Interactive Map
International Standards for Customs in one place: HS, Origin and Valuation
You are here: World Customs Organization Contact Us
Have you received an email claiming to be from the WCO? Beware! This is most probably a scam.
Attempts are made by fraudsters to dupe Internet users through unauthorized use of the WCO name and Brand Identity via e-mail communications which appear, on the surface, to have originated from the WCO.
These communications generally involve a request for payment to permit clearance of products purchased online. Don’t be misled by official-looking logos or names. These are fake! Please be advised that the WCO does not have the authority to intervene in Customs clearance processes, as these are handled by national Customs administrations.
The WCO accepts no liability for any costs, charges or payments incorrectly incurred as a result of fraudulent activities.
Please note that the WCO is not the competent authority to provide you with national procedures and requirements. For this information you must contact the Customs administration in your respective country.
Before contacting us, please check the following information:
Information for journalists, businesses, individuals and travellers
Frequently Asked Questions (FAQ)
Contact form
You can fill in the form below if you require further information. Please select the topic from the dropdown list. If you are in doubt as to which is the correct topic then you should direct your inquiry to "General Enquiries".