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Madusanka Nuwan

Angestellt, IT-Specialist, Silverstar Electronics LLC
Bur Dubai, Vereinigte Arabische Emirate

Fähigkeiten und Kenntnisse

Werdegang

Berufserfahrung von Madusanka Nuwan

  • Bis heute 3 Jahre, seit Feb. 2022

    IT-Specialist

    Silverstar Electronics LLC

    Network Administration & Troubleshooting (Cabling, Network Traffic Monitoring, etc) • Level 3 Customer Support • Installation, configuration, and maintenance of network components like Switches, Routers, and Wireless Access Points (Aruba, Unifi, Rujee) • Microsoft O365 & G suite Supporting • IP PBX Installation and Configuration • Installations and provide support for HP ProLiant (ILO), Dell (Idract) & Lenovo (Xclarity) Servers • Microsoft Hyper-V & VMware ESXI , VCenter installation, Configuration,

  • 6 Jahre und 1 Monat, Jan. 2016 - Jan. 2022

    Digital Support Engineer

    Hela Clothing (Pvt) Ltd

    Installed, configured, Windows Server 2012, 2016, and 2019, ( Active Directory, DNS, Group Policy, WSUS) • Managed and maintained the virtualization infrastructure in Hyper-V, optimizing performance and ensuring system availability • Optimize network performance and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users Administered the LAN for over 500 users, ensuring network stability and performance. •Conducted penetration testing

  • 4 Jahre und 5 Monate, Sep. 2011 - Jan. 2016

    Systems Administrator

    UTE - Caterpillar inc

    Managed Windows 7, 8,10, technical support and troubleshooting for the operating system and Microsoft Outlook issues • Conducted troubleshooting for PCs, laptops, and printers, diagnosing and resolving technical issues promptly. • Implemented and maintained security measures to protect the company's computer systems and networks (server &Network hardening) • Installed, configured, and provided support for Caterpillar software (SIS & ET Program), contributing to efficient operations in specialized areas

  • 2 Jahre und 3 Monate, Juli 2009 - Sep. 2011

    Technical Support Assistant

    Silvermill Group of Companies

    ·Conduct software and hardware troubleshooting to identify and resolve technical issues ·Develop and maintain technical documentation for internal use and customer support ·Novell NetWare ·Managed the PABX system (Pioneer) for seamless internal communication within the organization. ·Provided support for ERP system users, addressing their queries, troubleshooting ·Repairing IT hardware such as Laptops,PCs, Printers and ups to reduce the cost and downtime

Ausbildung von Madusanka Nuwan

  • 1 Jahr und 2 Monate, Sep. 2023 - Okt. 2024

    Diploma in Networking and Cyber Security

    Qualifi.Ltd

  • 9 Monate, Jan. 2023 - Sep. 2023

    Azure Administrator AZ 104 & AZ 900

    Microsoft

    Mictosoft Azure

  • 9 Monate, Jan. 2023 - Sep. 2023

    Certified Ethical Hacke v11

    eccounsil

    cyber security

  • 1 Jahr und 10 Monate, 2023 - Okt. 2024

    Diploma in Networking and Cyber Security

    Qualifi.Ltd

  • 1 Jahr und 9 Monate, Jan. 2018 - Sep. 2019

    Sécurité du système d'information

    University of East Asia

    Cyber security

  • 2018 - 2022

    Cyber Security & Networking

    Universidad Villa Rica

Sprachen

  • Englisch

    Fließend

  • sinhala

    Muttersprache

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