To: All Employees
   There will be a general staff meeting at 4:30 p.m. to discuss the corporate restructuring plan.
   Please come to the conference room on the second floor at  (141) before 4:25 p.m. so that the event can start on time.
   Attendance at the meeting is mandatory for  (142) employees of Gateway Enterprises.
   All interns and temporary workers should remain in the office during the meeting. These people  (143) to work at the reception area, answer phones and record messages while the rest of us are preoccupied.
   If you have any problems or questions about this, please contact your supervisors. Thank you.
   Harry Albright
   General Manager

From: Germaine Platini
   To: Colonnade Inn, Hamilton
   Subject: Hotel Reservation
   Date: Tuesday, January 15
   Hello,
   I recently booked my  (144) on the Colonnade Inn website. It was the first time I had used your online system, and I found it surprisingly convenient and simple to use.
   However, now I have a problem that I'm not sure how to resolve using the reservation system.
   My original booking was for a two-night stay, beginning on January 17, but the dates for my upcoming meeting in Hamilton have changed at the last minute.  (145) , I will not be arriving in Hamilton until the 18th of January, and I will be leaving on the morning of the 20th. Would it be possible for you to amend my booking to fit my new schedule?
   Please let me know if there is anything else I need to do to change the booking. You can contact me either by e-mail, or on my cell phone. My number is 080-920-0341. I look forward to  (146) back from you at your earliest convenience.
   Kind regards.
   Germaine Platini

Food.com
   About Us
   Food.com is a catering service that you can rely on. We have been providing services with businesses and individuals in New York for over 5 years. We provide reasonably priced services for events of all sizes, from private parties  (147) weddings and company banquets. Whatever your budget is, we can design a menu that will meet your needs. Check out our basic price plans here.
   Our chefs are all professionally trained and  (148) years of experience in cooking.
   These chefs can use their expertise to cater to almost any taste, Our specialties include traditional American food, a range of authentic ethnic dishes, as well as tasty vegetarian options.
   If you want to know more, please read what our previous customers said about our services in the following glowing  (149) . We can do it all!

Marlborough City Mayor Blair Haysworth announced yesterday that the annual Marlborough
   Agriculture Convention would not be  (150) place this year. The convention, which has been held every year for over three decades, is considered to be one of the highlights of the local schedule, so the news comes as a big surprise to most people. Mayor Haysworth explained that the City could not find an  (151) venue in which to hold the convention. For the last three years, the event has been held at the Dudley Center. As the Dudley Center is currently being refurbished, there were no other options that came within the City's budget.
   The cancellation of the event is a big blow to the region's farming sector because the convention is an important event which gives farmers the opportunity to  (152) information. Tommy Walden, the chairperson of the Marlborough Agricultural Council, was unavailable for comment last night although a spokesperson from the council did express disappointment at the announcement.

Message for: Martina
   Caller: Nancy Steadmarsh
   Call received by: Louis
   Time of call: 9:10 a.m.
   Message: Ms. Steadmarsh from Furniture Plus called to make some changes to her order. She wants to halve the number of cabinets and sofas in her company's last purchase. Apparently sales are down at Furniture Plus this quarter due to the economic slowdown, so they don't need as much inventory in stock as they thought. Because the order will now be much smaller, she says that we shouldn't send the order to their company warehouse in Hamiton. Instead she wants us to deliver it directly to their showroom in Bellamy's Shopping Center. She asked you to call her back to confirm the new arrangements. Her cellphone number is 021-307-2553.

Employee number 98765
   For Security Purposes:
   The identity card is very important and should be held by the employee at all times. Replacement of this card, in the case of loss or theft, will be provided at an additional cost of $25, which will be deducted from the employee's salary. This identity card uses a four-digit security password, which only the employee to whom it has been assigned should know. This permits the holder to enter the company premises outside of business hours. Moreover, this security control allows the administration to track employees' working hours. Salary payment will be made based on the number of hours your identity card records.

OAKVILLE UNIVERSITY
   SEPTEMBER BOARD OF DIRECTORS MINUTES
   Present:
   Mr. Metcalfe     President
   Ms. Bolton       Dean of Business
   Mr. Prout         Dean of Humanities
   Mr. Gerard         Dean of Social Sciences
   Mr. Kenneth     Dean of Education
   Absent:
   Mr. Asari, university's Dean of Admissions, due to an international education fair.
   Items covered:
   1. The minutes of the April 30th meeting were read and accepted.
   2. Computers in two labs need to be updated, Mr. Gerard suggested purchasing hard drives from a local computer repair business to save on funds. He will take care of ordering and arranging for delivery.
   3. Ms. Kenneth drew up a new teacher's assistant contract. The board agreed to the new version for all teachers' assistants hired for the upcoming academic year.
   NOTE: The new contract should reduce the number of complaints made by the assistants.
   4. A change to the gymnasium and sports equipment must be considered.
   5.The proposed renovations on the library have been approved for construction and completion in the month of September.
   6. Next year's budget:
   (a) Ms. Bolton suggested a 3% raise in tuition fees for the next academic semester. The surplus will be allocated to the library facilities to purchase extra equipment such as photocopiers and materials, updated journals and research materials.
   (b) A letter was received from the Ministry of Education. Our school has been granted an additional 2.5% of funds from last year's allocation for expansion of the residence halls to accommodate the increased number of international students.

457 Greenmore Dr.
                                                                                       Saskatoon, SK
                                                                                        February 23rd
   Geoffrey Fredericks
   3542 Alfred Boulevard
   Toronto, ONT
   Dear Mr. Fredericks:
   We are really sorry to inform you that your claim on house damages dated February 15th has not been approved, following regulations outlined in section D, clause No. 435 of your house insurance policy.
   After studying your file and following the inspection our agent Mr. Robert Newhart, performed on your house last January 20th on our premises, he concluded that you were not a victim of an act of vandalism but rather your house was damaged when water from local run-off flooded the basement. This kind of incident is described as "Natural Causes" in section B of your policy on Kinds of Insurance Claims.
   I have reviewed your policy, and determined that the type of policy you hold does not cover the damages you have sustained. Unfortunately as a result of these policy restrictions, our insurance firm is unable to fulfill your reimbursement request at this time.
   Sincerely,
   Jessica Vanderburg
   Insurance Agent

Patricia Henderson
   72 Summit Dr,
   Philadelphia
   Pennsylvania 56790
   EDUCATION:
   1) 1984-1988: BA in English at Queen's University, Kingston, ONT.
   2) 1988-1991: MNPh.D. in English Literature at UBC, Vancouver, BC,
   Thesis: A Comparison Study of the Works of Various Canadian Authors
   RESEARCH EXPERIENCE:
   Research during my Ph.D in Vancouver from January 1993 to September 1995:
   1-Margaret Atwood: Cat's Eye(1989) ; The Robber Br/de(1993) ; Alias Grace(1995)
   2-Robertson Davis: Fifth Business(1970) ; The Lyre of Orpheus(1988) ; The Cunning Man (1995)
   Postdoctoral Position at California State University from October 1995 to October 1998 as a Research Associate in the English Literature Department:
   1-Researching documents found in castles throughout rural England said to date back to the 16th century
   2-Determining the authenticity of the works, as well as discovering complementary works written by the same authors
   Visiting Assistant Professor at the English Department of the University of Wisconsin from January 1999 to April 2000:
   Assisted in the teachings of various courses including Modern Language Literature, Cr/t/ca/
   Theory, interpreting Shakespeare, and Renaissance to Modern Day

Travel Itinerary for John White, International Representative for Baltsworth Inc.
   -Depart: 10:00 a.m. (local time) from JFK Airport, New York City on Air latria Flight IT789 -with a stopover at Heathrow International Airport in London, England
   Arrive: 12:00 p.m. (local time) Rome, Italy
   -Transportation to hotel: Airport Limousine
   -Lunch: 1:30 p.m., Casa Giovanni in the hotel lobby
   -Conference: begins at 2:00 p.m., "Italian Trade Negotiations post EU membership: What the Euro has done for Italy"
   Tour of local factories:
   4:00-5:00 p.m. the Vatican, Diplomatic Relations Office
   6:00-7:00 p.m. meeting with Giancarlo Podda regarding partnership initiatives
   Welcoming reception and dinner for international correspondents: 7:30 p.m., Hotel Nardizzi, Guest speaker: Sergio Sacco -Director of latria Networks Inc.

   About 2,500 firms declared themselves insolvent and sought protection from their creditors in the first quarter of this calendar year, up more than 35 percent from a year earlier, analysts at the Jakarta Economic Institute reported Thursday.
   The number of corporate bankruptcies is the third largest on record for this period, reflecting significant failures in the performance of small-and mid-size domestic companies. While the drop in the value of the Indonesian rupiah has actually boosted the exports of some large companies, making their production and labor costs more competitive, smaller domestic firms have been hit hard by falling sales and by cheaper imports from China and India, as the economic slump continues.
   Economists at the Jakarta Economic Institute, a government think tank affiliated with the Ministry of Finance, predicted that the prime minister would seek release of loan guarantees to smaller companies in order to stem the wave of business failure and to get them through the current credit crunch.

Plymouth District School Board
                                                                925 Ontario St. Detroit, MA
                                                                June 3
   Mr. Peter Wellsley
   Fit for You Uniforms
   945 Quaker St.
   Portland, Oregon
   Dear Mr. Wellsley:
   Thank you for the information you sent me regarding your complete line of uniforms. The colors and fabrics available will work well with our schools' colors. Also, the new styles and prices seem to be in line with our thoughts and budgets as well.
   I would be very interested in meeting with you to see some samples and negotiate a contract. As you might know, our board is one of the largest in the state, and we would like to provide on-line services for our students to order uniforms more efficiently.
   Please contact me at (933) 452-9184 as soon as possible to arrange a date and time when we can meet to discuss these matters further.
   Sincerely,
   Lyle Jenkins
   Director of Plymouth District School Board

   A good diet, a healthy environment, and exercise are the most common things to consider when coping with stress. The recent trend seems to be leaning towards the "well-being," a healthy option, but what most people don't realize is that reducing stress is a key component to staying healthy. What can you do? Here are some easy steps towards a healthier life:
   1. There are many different diets and weight loss options on the market, but do they work? In essence, many diets or diet pills seem to be a quick fix, but are not beneficial over the long term. Working to regularly eat a more balanced diet is the key to staying fit. Removing unhealthy and harmful foods from one's diet isn't easy; it's a lifestyle choice.
   2. Most people receive stress based on economical and social factors. Thus, a healthy work environment can be a key component in reducing one's stress level. "Work to live, don't live to work." Make sure you love what you do, and that your work isn't just a job. Relationships with friends and family can also be a key cause of stress. Be sure to be open and honest in your relationships in order to reduce unnecessary conflicts and burdens.
   3. Most people understand that exercise is important, but very few people know the correct way to exercise for their personality and body type. It is essential to see a personal fitness trainer to develop a work-out routine that works best for you. Exercising excessively or improperly can be just as harmful as the stress you are trying to fight, Following these basic guidelines will help you overcome the stress associated with daily life. Working hard to eat a balanced diet, maintaining a healthy environment, and staying fit can be three easy ways to living a healthier and longer life, Reducing stress improves the quality of your life.

Welcome to the new Imperial Banking touchtone telephone system
   How to use this service:
   · You can check your balance, pre-pay bills or accounts, or transfer funds simply by using our new automated system. There will be no extra expenses charged to your account for the use of this service.
   · On the backside of your card there is a number located on the signature panel. The last four digits of this number is your access code. You must input this code at any time you wish to review your account either through our telephone banking system, or on-line.
   · To check your account balance, simply dial the 1-800 number listed in the bottom right corner of your card, and press 2. Then follow the instructions for any additional banking needs.
   · Enter your account numbers as listed on the front of your card and wait for confirmation. You will then be asked to enter your access code.
   · Every time you use this service, you will be notified of your remaining balance and the most recent transactions posted to your account.
   · For additional information call customer service at 1-800-425-9572. Outside of North America, please call collect, at 416-857-9413.

Wombat Publishing, Inc.
                                                                           265 New Wallaby Way
                                                                           Perth 9270 NSW
                                                                           Tel. 956-88-12-66
                                                                           9th January 2009
   Lulu Price
   Tinker Creek Hotel
   52 Blue Street
   Perth
   Dear Ms. Price,
   This is just a quick note to confirm that I have two tickets for this Friday's performance of Cats at the Perth Arts Center. As I mentioned before, the show starts at 8:00. Our senior sales manager and I will meet you at the entrance at 7:30. The company driver will pick you up at the hotel 7 o'clock. After the show, there will be a company dinner at The Point.
   Please contact me if you have any questions about the schedule. I have also enclosed a show program that you might find interesting.
   Yours truly,
   Maggie Hayward
   Sales Director

   Cats, a musical comedy about cats
   The musical comedy Cats is set in London's East End and follows the lives of a family of cats as they try to start their own newspaper. The father cat, Fredrico, has had a lifelong dream of publishing his own newspaper called the Dai/y Meow. Assisted by his lovely wife Tiffany, their daughters Lucinda and Geneveve and their slightly crazy son Pannini, this family of felines sings and jokes their way into everyone's heart,
   As you watch the play, you will hear such musical treasures as; "Baby, Don't Eat the Green Salami," "The Marmalade Cat Shuffle," and the unforgettable, "I'm Not Crazy-Just Misunderstood."
   Because this is a sold-out performance, all attendees are requested to arrive one hour before the start of the show. Please use the South street entrance, also, we ask that you do not bring any pet dogs or mice to the show, as these animals will excite the actors.
   Cats, a furry good time!

1709 Seagull Ave
                                                                               Simpsonville
                                                                               August 14, 2009
   Janice Doppel
   843 Cranberry Dr
   Simpsonville
   Dear Ms. Doppel:
   I would like to thank you for your years of continued service. We, at Horizon, appreciate your concerns about cutting the monthly cost of your phone bill. I am sorry for the delayed response. Our offices have moved across town, and there have been some mistakes regarding the mailing address.
   In your letter, you asked for counsel regarding the high cost of your phone bill since you began calling clients across the country. Horizon recognizes our customers' varied needs regarding phone services and individual preferences. We want to provide you with the most cost-effective phone service possible. For this purpose, I am enclosing a chart identifying several packages. I feel they may be helpful for you and the costs associated with making particular, frequent calls. Please take a look at the information to decide which plan is the best for your situation. If you have an understanding of how each phone service works, you will be able to better identify the appropriate calling package for your lifestyle.
   Here's a tip for saving money on your phone bill! Keep your phone charged! Believe it or not, this habit can save you several dollars each month (depending on frequency of use) . Each time you make or receive a call, you are charged an 'initialization fee' of $0.50. lf your battery is not charged enough, your phone may cut off during your conversation and you or your counterpart may be forced to make a second call. If your battery is charged, an additional initialization fee can be avoided.
   Please let us know if you have any additional questions.
   Sincerely,
   Theo Finnigan

   Refer to the chart below to understand which phone plan(s) is right for you.
   We want to save your money!
   EASY LOCAL         $24.95/month
   -Call anyone within your area code and up to 2 surrounding area codes, any time at no charge!
   STATEWIDE          $29.95/month
   -Make phone calls from anywhere to anywhere within your state at anytime at no charge! REGIONAL PLAN     $39.95/month
   -Call all of your friends and family within your region of the country. FREE nights and weekends!
   NATIONWIDE PLAN    $46.95/month
   -BEST VALUE! Call anywhere in the continental United States! FREE nights and weekends!
   *Plan can be adjusted to include Alaska & Hawaii.
   **Plans can be changed according to personal phone use. Please contact a service consultant at 1.800.HORIZON to create YOUR plan today!

Board Meeting Minutes
   Brand off Corp.
   November 21
   Board Members who were present: Seiji Tanaka (CFO) , Karen Weisz, Doug Bergen and Laura Houston
   Board Members who were absent: Dora Wang
   Proceedings: The meeting was called to order by CEO and Chair, Michael Smith.
   CEO's report:
   -Recommends that employees should not stay in the facilities after 10:00 p.m. Board agreed.
   -The sales manager, Duncan Allensby, recommends that the company take part in the trade show in March to attract those who are looking for distributors. Seconded and passed by the Board.
   CFO's report:
   -Recommends that the company start preparations next week for the upcoming yearly financial audit.
   -Reviews cash flow statements and balance sheets. Discusses issue of receiving payment in advance from clients.
   Other business:
   -Bergen talked about plans to restructure the network system.
   -Weisz announced that she would retire at the end of next year.
   Assessment of the Meeting:
   -Houston noticed that discussions during the meeting were not focused on the topics.
   Meeting finished at 11:30 a.m.
   Minutes submitted by Secretary, Rachel Perez.

   To: Dora Wang
   From: Michael Smith
   Subject: Yesterday' s board meeting
   Hi, Dora,
   Attached is a document that has the minutes from yesterday's 9:30 a.m. meeting. Please look it over and let me know if you have any comments. Sorry to hear that you are ill. I really missed your input yesterday. Bergen could have used your help when he spoke about the plans to upgrade the company's network system. If you have time next week, I'd like to go over in detail what we discussed about the upgrade. I hope you get well soon.
   Regards,
   Michael

Benito is Back Again
   Benito is opening for business again on the 21st of November. All customers will get 20% off at Benito during our first week back as part of our "Back Again" special!
   Having been closed for renovation over the last 3 months, Benito is now better than ever. We've expanded the terrace for diners who would rather eat outdoors. The interior has been updated as well, offering a friendly, intimate atmosphere perfect for romantic dinners. We've also added a separate room where large groups can dine together.
   The one thing that hasn't changed is our menu -we still provide the best Italian food in town. As always, our menu features old-fashioned, tasty, authentic dishes from all parts of Italy.
   For reservation or other inquiries, call 09-878-0021 or send us an e-mail at benitos@bts.com.

   From: Janice Peterson
   To: Benito's
   Subject: Reservation
   Hello,
   It's my birthday next week, and I'm planning on holding a small party with my closest friends and family to celebrate. I've been a regular customer at Benito for many years, and I think it would make an excellent location for my party.
   However, before I make a booking, I have an important inquiry. How many people does your separate room hold? I'm expecting about 20 to 25 people to attend my birthday celebration. Do you think you can accommodate a group of that size? Provided that there is enough space, I'd like to reserve your separate room for November the 23rd. I'll be in touch with you later to discuss payment options and other issues.
   Thanks,
   Janice Peterson